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Insurance

Driving digital transformation and innovation across the insurance value chain.

Empowering the Insurance Ecosystem

We serve the insurance industry with a dedicated Business Unitleveraging the expertise of 300specialized professionals worldwide. Partnering with over 45 leading technology providers, we support 40+ insurance clients across global markets. Our mission is to transform the insurance value chain through digital transformation, ESG transition, capital and liquidity management and ecosystem development. Going beyond traditional boundaries, we build customer trust and leverage advanced technologies to deliver end-to-end digital solutions. Our data-driven approach enables agility and sustainable growth, helping clients respond to rapidly changing business needs

Policy & Claims Management value line: enabling business and IT transformation for our Insurance clients.

Our Policy & Claims Management Value Line, powered by 70+ specialists, drives business and IT transformation for insurance clients. We combine domain expertise with agile methodologies to redesign processes and deliver innovative solutions. Core services include: 

  • Omnichannel Evolution: we leverage our experience on sales digital ecosystems and CRM to design the new multi-touchpoint experience  
  • Core Platforms Selection & Adoption: we are growing a functional hub able to design and manage complex transformations involving core systems replacement 
  • Large Business and IT Transformation: we proactively lead the way to make things happen, combining domain knowledge with agile and traditional methodologies 
  • Operations at Scale: we redesign core processes and enable the next to-be, integrating insurtech solutions to unlock unparalleled efficiency 
Specializations
Tranformation management
  • Design & execution 
  • Program management 
  • Organization design 
  • Change management & communication 
  • Upskilling/ Reskilling 
Strategy, insurance distribution & ecosystems
  • Insurtech, Ecosystems and Beyond insurance 
  • Distribution models evolution 
  • Digital channels & omnichannel strategy  
  • Customer 360 View 
  • Agentic AI empowerment 
  • New business models and go to market 
  • Due Diligence & M&A Advisory 
  • Carve-out & Post Merge Integration 
  • Benchmarking and Market Research 
Business & operations
  • Operational efficiency 
  • Insurance Products & Pricing design & low code configuration 
  • Process Mining 
  • Claims efficiency & Fraud prevention 
  • TOM design and execution 
  • Business Intelligence 
  • Total experience design and implementation 
  • Customer engagement 
Investment & finance
  • Treasury 
  • Statutory reporting  
  • GAAP (IFRS, Solvency II, local principles) 
  • Financial Planning & Reporting 
  • Advanced ERP solutions 
  • Process Design and Improvement 
  • Focused BPO 
  • Investment Management 
Technology
  • IT strategy & Governance,  
  • Quality Assurance & Test Factory 
  • Data Strategy & Data journey 
  • Infrastructure, Cloud & FinOps services 
  • Application design, development and maintenance 
Actuarial, risk & compliance
  • Regulations impact analysis 
  • Regulations adoption design & execution 
  • Open insurance 
  • Risk Management tools 
  • Actuarial consulting 
Capital & Liquidity Management Value Line: expert solutions for treasury, investment and financial operations

Our Capital & Liquidity Management Value Line brings together 50+ experts to deliver leading solutions in Treasury, Investment & Liability and Financial Instruments for global clients across a wide range of sectors. Core services include: 

  • Strategic Process & Operating Model Design: we shape target operating models, define IT/data architectures, benchmark and support SW/SI selection and RFP Preparation  
  • Delivery Services & BPO: we run and optimize payments, reconciliation, NAV/yield calculation, investment operations, financial close and reporting 
  • Treasury Systems & Innovation Hub: we deliver E2E TMS, low-code integration, Finance Data Warehouses, regulatory reporting, S/4HANA and M&A governance 
  • Application Lifecycle Excellence: we maintain, enhance and manage full application lifecycles 
We help insurers evolve their distribution capabilities and unlock new growth through advanced, ecosystem-driven models.
Industry experts

Difference and innovation are value at BIP and that’s what moves us create the current “unbelievable”.

Paolo Roberti

Partner

LinkedIn profile

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